Frequently Asked Questions
FAQs
Is there a difference between cart manufacturers?
Absolutely! Club Car is industry-leading innovation and world-class quality vehicles. Attention to fine design detail is unsurpassed. Manufacturing golf carts since 1958. With Club Cars, they have more value due to their aluminum frames, no rusting. With all other brands-EZ Go, Yamaha, etc...They make them with steel frames and they will rust and eventually break. Club Car is the best choice for ensuring quality and longevity.
Can I upgrade my cart speed?
Absolutely? The majority of electric carts are programmable from the factory, so we are capable of increasing the speed. We can upgrade any electric Club Car Cart 2007+. Base standard speed on a Club Car is considerably faster than Yamaha or Ezgo.
Why won't my battery charge last long?Have you been charging your cart properly? Full overnight charge? Are your batteries clean from dirt and corrosion? Connections tight? Contact us today to check battery condition with our state of the art tester.
Are all batteries the same?
This is a science here and this is one aspect of the old adage - "YOU GET WHAT YOU PAY FOR". The whole science behind a deep cycle battery is the lead in it. The more lead, the more charging capability, the more run time. Cheaper batteries like the Costco's battery have less lead than the Cadillac of batteries U.S. or Trojan batteries. A Costco Battery can weigh almost 15 pounds lighter than a U.S. or Trojan. This equates to less run time and less power to all the electrical components. This means that the cheaper batteries put more of a strain on the electrical components and they wear out faster. U.S. batteries have diamond plates and Trojan have glass plates. U.S. batteries and Trojan are on par with each other for performance and you can save some money with the US battery because you are not paying for the Trojan name.
How long will my batteries last?
If taken care of properly, batteries should last between 7-10 years.
Benefits of electric carts?
Fast, no gas fumes, easy maintenance, less maintenance costs. Did we mention FAST!
What do I need to if I am not using my electric cart on a regular basis?
If you are parking your cart for just 1-2 weeks, it is best to make sure it is fully charged before parking it and, if equipped with a run/tow switch, put it in tow/storage mode.
What to do for winter storage?
If you are leaving your cart for an extended period of time, for example, over the winter season, then we recommend that you also check the battery water levels and install a battery maintainer designed to work with the correct voltage. Older golf cart chargers will NOT maintain your batteries over winter.
Can I use regular tap water for my batteries?
While tap water may not cause an immediate battery failure, any impurities in the water can interfere with the chemical reaction that is taking place inside the battery. For optimal battery life and performance, it is recommended to use distilled water.
How often do I need to add water to my batteries?
Water consumption in batteries is directly related to the battery usage and charging so the intervals in which water is required will vary for each customer. We recommend that the battery water level is checked more frequently at the beginning – about every 2 weeks. You will quickly learn how often water is needed.
Is there regular maintenance for an electric cart?
Too many people are under the assumption that there is no maintenance with an electric-FALSE!! Far less maintenance than gas carts but you will still have to grease the front end, check the rear end bi-annually or yearly and check the batteries and water if needed. Also tighten and clean the electric posts and cables, keep them free from corrosion or your cables will get weak and break and the cart won't run!
Benefits of purchasing from an authorized reseller?
Authorized resellers have earned the "authorized" status by proving and adhering to strict manufacturer policies for their facility standards, shop facility standards, inventory of carts, parts and accessories, and mechanical staff. Valuable to you when you need it! Alberta Custom Carts is a Authorized Club Car Reseller and we stand behind our products.
Is four 12V or six 8V batteries better?
Even though the total of both banks is 48V, the six 8V batteries will perform and have a longer charge because there are more batteries to draw from.
What is that white stuff on my battery post?
That’s corrosion. You will need to clean it off because if it builds up it may cause the battery cables to lose contact with the battery and keep your cart from running.
My charger gets really hot and gives off a bad smell, is that normal?
It is normal for a charger to get a little warm and maybe a bit hot from time to time as it's working. Sometimes there may even be an odor. It really depends on the battery charger and how long it's been running and how hard it has to work. The charger may get hot from time to time depending on how far the batteries were discharged and how long it takes to bring the batteries back up to 100% charged. But here are a few general tips to keep the charger from overheating:
- Make sure that your battery cable connections are correct, clean and tight. Bad connections can cause a charger to overwork and overheat.
- Ensure that you have adequate water levels in your batteries.
- Do not use an extension cord. If you must use one, just use a heavy-duty extension cord. A cheap extension cord can cause the charger to overheat.
- Give the charger room to breathe and make sure it is on a hard surface, preferably the garage floor.
- Never let your charger get wet.
What size of trailer do I need to transport my golf cart?
The dimensions of a standard Club Car are (LxWxH) 92 x 47 x 69, and can be transported on a 5 x 8 trailer. A four passenger is 104 x 47 x 69, and will fit nicely onto a 5 x 10 trailer. The dimensions for a six passenger cart are 144 x 47 x 69, requiring at least a 12 ft long trailer. When transporting your golf cart, always be sure that your windshield is folded down and secured to prevent flapping, breaking or removing while the vehicle is in motion. Secure the park break once the cart is pulled to the front of the trailer. Securely strap the cart to trailer using ratchet straps prior to driving.